Last updated: 28 Sep 2026

Overview

Welcome to AVENMERE . In these Terms of Service (“Terms”), “we”, “us” and “our” refer to AVENMERE. We operate this website and online store, including the information, content, features, tools, products and services available through it (the “Services”). Our store is powered by Shopify.

These Terms, together with the policies linked below, explain the rules for using our Services and purchasing from us. Please read them before using the website. By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Nothing in these Terms limits rights that cannot legally be excluded, including your statutory consumer rights.

1. Access and accounts

You must be at least the age of majority in your place of residence to use the Services or have the permission of a parent or legal guardian. You are responsible for ensuring that any information you provide, including contact, billing and delivery details, is accurate and up to date.

If you create an account, you are responsible for keeping your login details secure and for activity carried out through your account. Please contact us if you suspect unauthorised access. You may not sell or transfer your account to another person.

2. Products

We aim to describe and display our products accurately. Colours and appearance may vary slightly depending on your screen and its settings. Product descriptions, availability and ranges may change. We may discontinue products or limit quantities where reasonably necessary.

Your statutory rights apply if a product is faulty, not as described or otherwise fails to meet applicable legal standards.

3. Orders

Placing an order is an offer to buy the items in your basket. We will confirm when your order has been accepted. We may decline or cancel an order where, for example, an item is unavailable, there is a pricing or listing error, or we cannot process payment. If this happens after payment, we will refund any amount charged for the cancelled items and contact you using the details provided at checkout.

Please check your order details carefully before submitting them. For cancellations and returns, see our Returns and Refunds Policy. That policy does not limit any applicable statutory rights.

Products are offered for personal or household use unless we agree otherwise.

4. Prices and payment

The price charged will be the price shown at checkout when you place your order, subject to correction of a genuine error before acceptance. Applicable taxes, delivery charges and any other charges collected by us will be shown before you complete your purchase. Any customs duties or import charges that may apply to international orders should be explained in our shipping information or at checkout.

Promotional offers may have additional terms. You agree to provide accurate payment information and confirm that you are authorised to use the payment method selected.

5. Shipping and delivery

Delivery times shown on the website are estimates unless expressly stated otherwise. We will make reasonable efforts to meet them and will inform you of significant delays when we become aware of them. Please see our Shipping Policy for delivery options and any applicable charges.

Responsibility for the goods passes to you when they are delivered to you or a person you nominate, except where applicable law provides otherwise. If you arrange your own carrier independently of the delivery options we offer, different rules may apply. This section does not affect your legal rights if goods are lost, delayed or damaged in transit.

6. Intellectual property

The website and its content, including our branding, text, images, graphics, videos and design, belong to us or our licensors and are protected by applicable intellectual property laws. You may use the Services for personal, lawful purposes. You may not copy, reproduce, distribute, modify or commercially exploit our content without prior written permission, except as permitted by law.

Shopify's names, logos and trademarks belong to Shopify. Other third-party names and marks remain the property of their respective owners.

7. Third-party tools and links

The Services may include tools, features, links or content provided by third parties. Their own terms and privacy policies may apply when you use them. We do not control external websites and are not responsible for their content or transactions you choose to make with them. Nothing in this section excludes responsibility we cannot lawfully exclude.

We may add or change features of the Services from time to time.

8. Our relationship with Shopify

Our store is powered by Shopify, which helps us provide the Services. However, purchases made through this store are transactions directly between you and [STORE NAME]. Shopify is not the seller of our products and is not responsible for the sale between you and us, including claims arising from the products you buy, except where applicable law provides otherwise.

9. Privacy

We handle personal information in accordance with our Privacy Policy. Shopify may also process personal information to provide and improve the Services; see Shopify's Privacy Policy. Our Privacy Policy explains how we and our service providers use and share your information, including where information may be processed in another country.

10. Reviews and feedback

If you submit reviews, suggestions or other content (“Feedback”), you confirm that you have the right to share it and that it does not infringe another person's rights or contain unlawful, misleading or harmful material. You grant us a worldwide, non-exclusive, royalty-free licence to use, display, reproduce and adapt your Feedback in connection with operating and promoting the Services, subject to applicable law and our Privacy Policy.

We may moderate or remove Feedback that breaches these Terms or the law. You remain responsible for content you submit. Please disclose any incentive or compensation connected to a review where required by law.

11. Errors and availability

Information on the website may occasionally contain typographical errors or inaccuracies relating to products, prices, promotions, delivery charges, timing or availability. We may correct this information and, where necessary, decline or cancel an affected order. If an order has already been paid for and is cancelled, we will refund the amount charged for it. Your statutory rights remain unaffected.

12. Acceptable use

You must use the Services lawfully and must not:

• infringe intellectual property, privacy or other rights;
• impersonate another person or provide false or misleading information;
• post abusive, defamatory, unlawful or harmful content;
• send spam or introduce viruses or malicious code;
• interfere with the security, operation or availability of the Services; or
• use automated tools to access or extract data from the Services in breach of these Terms or applicable law.

We may restrict or suspend access where we reasonably believe these rules have been breached, subject to applicable law.

13. Automated agents

An “Agent” is software that acts autonomously or semi-autonomously on a person's behalf. Agents accessing the Services must identify themselves truthfully in their user-agent string using Agent/[agent name], must not disguise automated activity as human activity, and must not bypass CAPTCHAs or other access controls. We may limit automated access to protect the Services and their users.

14. Ending access

You may stop using the Services at any time. We may suspend or end access to an account if these Terms are materially breached or where reasonably necessary for security or legal reasons. Ending access does not affect an existing order, amounts already due, or rights and obligations that by their nature continue afterward.

15. Website availability and liability

We work to keep the website accurate, secure and available, but cannot guarantee uninterrupted or error-free access. General information on the website is provided for informational purposes. We are responsible for losses caused by our breach of these Terms where liability cannot be excluded under applicable law.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded. Nothing limits your statutory rights concerning the products we sell. Any other limitation of liability applies only to the extent permitted by law.

16. Claims arising from misuse

If your unlawful use of the Services or material breach of these Terms causes us a loss or a third-party claim, you may be responsible for that loss to the extent permitted by applicable law. This does not apply to losses caused by our own actions or for which the law does not permit us to seek recovery from you.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply, provided they can operate fairly and lawfully.

18. No waiver and entire agreement

If we do not enforce a provision immediately, that does not mean we have given up the right to enforce it later. These Terms and the policies referred to in them form the agreement governing your use of the Services, without limiting any rights you have under applicable law.

19. Transfer

You may not transfer your account or your rights under these Terms without our consent. We may transfer our rights and obligations to another organisation where permitted by law, provided this does not reduce your rights. We will notify you where required.

20. Governing law

These Terms are governed by the laws subject to any mandatory consumer protections that apply where you live. Disputes may be brought before the courts that have jurisdiction under applicable law.

21. Headings

Headings are included for convenience and do not change the meaning of these Terms.

22. Changes to these Terms

We may update these Terms by posting a revised version on this page. Where required by law, we will give notice of material changes. The version in effect when you place an order will generally govern that order unless a change is required by law or agreed with you.

23. Contact

For questions about these Terms, email us at taofyoustore@gmail.com.