Shipping policy
AVENMERE ships worldwide. Standard shipping is free on all orders. Some heavy or fragile items may have an additional shipping charge, which will be shown before you complete your purchase.
Processing Time
In-stock orders are usually prepared within 2–3 business days before being handed to our shipping partners. Business days exclude weekends and public holidays.
Estimated Delivery Times
| Shipping location | Estimated delivery after dispatch |
|---|---|
| In-stock items shipped from our US warehouse | 3–10 business days |
| Items shipped from our international partner warehouses | 7–20 business days, depending on your location |
Processing time is separate from these delivery estimates.
Made-to-Order Items
Furniture, wall panels, rugs, chandeliers and other made-to-order pieces are produced specifically for your order. You can find the estimated delivery time on each product page.
Production Delays and Backorders
If an item is on backorder, we prepare orders in the order they were placed. We will contact you if a delay significantly changes the delivery estimate and explain your available options.
Multiple Shipments
Items in the same order may be sent from different warehouses or have different production times. They may therefore arrive in separate parcels.
Delivery Questions
If your delivery is taking longer than expected, contact AVENMERE at taofyoustore@gmail.com and include your order number.
