Last updated: 28 September 2026

AVENMERE (“we”, “us” and “our”) operates this online store. This Privacy Policy explains how we collect, use and share personal information when you visit our website, place an order, create an account or contact us. Our store is powered by Shopify.

If this Privacy Policy conflicts with our Terms of Service on a matter concerning personal information, this Privacy Policy applies to that matter.

1. Information We Collect

Depending on how you use our store, we may collect:

• Contact and delivery details: your name, email address, telephone number, billing address and shipping address.

• Order and payment details: products viewed or purchased, order history, returns, payment method and payment confirmation. Payments are processed by payment providers; we do not need to receive your full card number to fulfil an order.

• Account information: login details, preferences and account settings, if you create an account.

• Messages: information you provide when contacting customer support or submitting a review.

• Device and usage information: IP address, browser, device information and how you interact with our website, collected through cookies and similar technologies where applicable.

We receive this information directly from you, automatically when you use the website, or from service providers and partners involved in operating the store.

2. How We Use Your Information

We use personal information to:

• process payments, fulfil orders and arrange delivery;

• manage accounts, returns, refunds and customer enquiries;

• maintain and improve the website and shopping experience;

• protect our customers and store against fraud and security threats;

• comply with legal obligations and resolve disputes; and

• send marketing communications or show relevant advertising where permitted by law and your preferences.

Where UK or European data protection law applies, our reasons for processing information may include fulfilling a contract with you, complying with a legal obligation, pursuing legitimate business interests, or obtaining your consent. The applicable reason depends on the activity. You can withdraw consent at any time where consent is the basis for processing.

3. Marketing and Cookies

If you receive promotional emails from us, you can unsubscribe using the link in any marketing email. You may still receive essential messages about your account or orders.

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website use and support advertising. Where required, we ask for your consent before using non-essential cookies. You can manage your choices through the cookie settings available on the website.

4. When We Share Information

We may share personal information with organisations that help us run the store, including Shopify, payment providers, delivery partners, customer support providers, website and data hosting providers, and marketing or analytics partners.

We may also share information when you ask us to, when required by law, to protect the rights and safety of our customers or business, or in connection with a business sale or reorganisation. We share only information relevant to the purpose concerned.

5. Shopify

Our store is hosted by Shopify. Shopify processes information to provide and improve its services. Certain Shopify features may also use information about interactions across Shopify-powered stores. You can read more in Shopify’s Consumer Privacy Policy and manage applicable Shopify privacy choices through the Shopify Privacy Portal.

6. International Transfers

Our service providers may process information in countries other than your own. Where data protection law requires safeguards for an international transfer, we use an applicable legal mechanism, such as an adequacy decision or approved contractual protections.

7. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfil orders, maintain accounts, provide customer support, meet tax and accounting obligations, resolve disputes and comply with applicable law. The exact period depends on the type of information and why we collected it. We delete or anonymise information when it is no longer needed, unless the law requires us to keep it.

8. Security

We use appropriate measures to protect personal information. No online system can be guaranteed to be completely secure. Please keep your account credentials private and avoid sending sensitive payment information by ordinary email.

9. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction or deletion of your personal information. You may also have the right to receive a portable copy, object to or restrict certain processing, or withdraw consent where processing relies on it.

To make a request, contact us using the details below. We may need to verify your identity before responding. Some rights are subject to legal exceptions, including where we must retain information to comply with the law.

You may complain to your local data protection authority if you are dissatisfied with how we handle your information. We would welcome the opportunity to address your concern first.

10. Children

Our store is not intended for children. We do not knowingly collect personal information from children in breach of applicable law. If you believe a child has provided us with personal information, please contact us so we can review and, where appropriate, delete it.

11. Third-Party Websites

Our website may link to services or websites operated by other organisations. Their own privacy policies apply when you use those services. We encourage you to read them before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services or legal requirements. We will publish the revised version here with an updated date and provide additional notice where required.

13. Contact

For privacy questions or requests, contact:

Trading name: AVENMERE
Email: taofyoustore@gmail.com